Better
questions. Better
thinking. Better
decisions.
questions. Better
thinking. Better
decisions.
Workshops aren't about activity. They're about designing the conditions for better thinking and better decisions.
About
Hello. I'm Daniel.
I spend an unreasonable amount of time thinking about how groups of people think — especially when the problem is complicated, the perspectives are different and a decision actually matters.
Facilitator. Designer. Professional question-asker.
A little context
I design the conditions for people to think better together.
I'm Daniel Logan-Gill, a facilitator, workshop designer and enterprise leader with 15+ years' experience across transformation, customer experience and human-centred design. My work has included designing and delivering interventions for senior leaders confronting complex, far-reaching problems.
The common thread is not a particular workshop method. It is helping people create transparency, reduce complexity, build shared understanding and leave with greater clarity about what happens next.
The musings on this site share practical observations, experiments and lessons from that work. They explore the questions behind a workshop, what happens in the room and how to make the thinking useful afterwards. The prototypes are another way of testing those ideas in practice.
LinkedIn ↗
Interrogate
the real
question Design the
right
intervention Make
thinking
visible
the real
question Design the
right
intervention Make
thinking
visible
Curious. Strategic. Human. I combine frameworks with flexibility so the intervention fits the problem and the room.
Things I believe
A few working principles.
- Outputs matter. Outcomes matter more.
- A workshop is not an agenda.
- Alignment does not require everyone to agree on everything.
- People support what they have genuinely helped create.
- Difficult conversations should not automatically be designed out of the room.
- Methods are useful. Knowing why you're using them is more useful.
- If reality disagrees with the agenda, change the agenda.
- The most important workshop measure is what happens afterwards.
What I bring
Design + facilitation
I like being involved before the room opens: framing the challenge, co-designing the intervention, building the artefacts and then facilitating the work live.
The design and the delivery should know each other.01
How I tend to show up
Curious, practical, willing to challenge.
The job is not to make every conversation comfortable. It is to create enough trust and structure for the useful conversations to happen — respectfully and productively.
Nice isn't the same as useful.02
Where I've worked
Industries
BankingTelecommunicationsSaaSEngineeringAutomotiveMiningCharities
What the work has involved
Types of work
TransformationCustomer experienceCall centresStrategy design & adoptionPartnershipsGreenfield explorationData migrationOrganisational design & development